Karma Dentistry B.V.     

Zijpendaalseweg 17

6814 CB Arnhem 

T: +31 (0)6-26740101

E: privacy@karmadentistry.nl 

This privacy and cookie statement applies to the following websites:

https://www.karma-dentistry.com

General

We are an innovative party within the dental industry. We provide an online and independent knowledge platform where dental colleagues can share knowledge and experiences with each other, for example on new techniques and materials, on the basis of a membership. You can purchase products and services via the webshop on our website. We also provide training courses, postgraduate courses, conferences, webinars, symposia and lectures. 

It goes without saying that we attach great importance to safeguarding everyone’s privacy and the protection of personal data. Processing of personal data is carried out with the utmost care, expressly observing the applicable privacy legislation.  

Security measures

We take the protection of your (personal) data seriously and have taken appropriate technical and organisational measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If you believe that your (personal) data are not properly secured or if there are indications of misuse, please contact us at privacy@karmadentistry.nl. 

Processing of personal data: what personal data do we process? 

By using our services you leave behind (personal) data:

• via the contact pages at https://www.karma-dentistry.com you can enter your first name and surname, e-mail address and telephone number (as well as any additional personal data in the open field); 
• when you log on to https://www.karma-dentistry.com you can leave the following (personal) data: first name and surname, gender, address, postal code, town, country, e-mail address and telephone number; 
• after obtaining a positive education or training result, we will also ask you for your BIG registration number for the purpose of registration of this result in the Quality Register of Dentists. This is important if you want to include your continuing education in this register; 
• when you use our web shop, you pay for our products and services via a payment service provider. As a result of this payment, your payment details (bank account number and/or credit card number), including the name in which the account is registered, will be visible to us.

Purposes of processing: why do we process your personal data? 

We only process personal data if there is a legal basis for doing so. This means that we rely on the following legal bases: 

• necessary for the performance of a contract. This involves the processing of personal data for the correct and timely performance of the contract we conclude with you. We also need the personal data to maintain contact with you within the framework of our services. As part of the contract, we process personal data in our software system and correspond with third parties (e.g. suppliers) as necessary;
• necessary to comply with a legal obligation. This includes, for example, fiscal retention periods for certain data for the tax authorities, such as invoices in connection with products and/or services you purchased via one of our websites. Under the BIG Act, we also process your BIG number in order to pass on your positive (training) results to the Quality Register of Dentists;
• legitimate interests. This may include protecting our (intellectual) property rights (infringement of a proprietary right), fulfilling our duty of care to customers and employees, commercial purposes and processing for network and information security purposes; 
• with the consent of the data subject(s); This may include sending mailings, newsletters and placing photos on the website or on social media channels on which data subjects are identifiable. If you leave your contact details via our contact page, you give us permission to contact you. If you respond to a vacancy for a position at Karma Dentistry and enclose your curriculum vitae, we will process these data for the purpose of implementing the selection procedure. Your data will be deleted in good time after completion of the selection procedure. 

Do we disclose your data to third parties? 

We handle your personal data with care and do not provide personal data to third parties, unless we are obliged to do so by law, or if the provision of personal data is necessary in order to provide the service you have requested or to inform you. In order to send materials of hands-on courses, your name and address details are shared with distributors and/or manufacturers and/or transporters.

As part of the provision of services, we use several digital systems in which personal data of data subjects are processed, including systems for:

• e-mail traffic; 
• developing and managing the e-learning facilities within the community at https://www.karma-dentistry.com
• the payment page on our websites;
• executing payment transactions;
• sending out newsletters;
• our accounting records.

A current list of suppliers of these systems can be found as an annex to this privacy and cookie statement. We are not responsible or liable for how third parties handle your (personal) data. Where this is necessary in the light of privacy legislation, we have concluded a processing agreement with these parties. 

Are your personal data transferred to countries outside the EEA? 

From Karma Dentistry

In some circumstances, we may share your (personal) data with parties located outside the European Economic Area (EEA). This will only happen if, under the contract we conclude with you, we consider it necessary to share your personal data with parties outside the EEA, for example distributors, manufacturers or transporters, or when offering international hands-on courses. When personal data are shared with parties outside the EEA, you will be informed accordingly. In those situations, we will in any case ensure that the transfer outside the EEA takes place in such a way as to meet the requirements of the General Data Protection Regulation. 

From third parties
For information on how third parties handle transfers of your personal data to parties outside the European Economic Area, please refer to the annex. 

Retention period: how long do we retain your personal data? 

We do not retain your (personal) data any longer than necessary for the purposes for which they are processed, unless this is necessary in order to comply with legal obligations. For example, most administrative (personal) data and documents are subject to a retention period of at least 7 years based on tax legislation. 

Hyperlinks

Please note that our website contains links to other websites (hyperlinks). This privacy and cookie statement does not apply to the linked websites. We are not liable for any security incidents resulting from the use of the hyperlinks.

Social media

You can access social media, such as Facebook, LinkedIn and Instagram, via our website. These parties may place cookies on your computer if you are referred from our website. We have no influence on this. You can find more information about these cookies on the websites of Facebook, LinkedIn and Instagram. 

Newsletters and events

We may send newsletters and invitations to courses, conferences, symposia, webinars or other activities. These are sent to people who have subscribed for the newsletter and existing relations and customers of Karma Dentistry. Of course, you have the right to unsubscribe at any time.

Cookies and passive tracking


We use functional (necessary) cookies, preference cookies and statistical cookies. In our cookie statement below, you can read exactly what type of cookies these are, who provides them, what purpose they serve and what lifetime applies.

A “cookie” is a data element that can be sent to your browser. Your browser can then store it on your system according to your browser preferences. Cookies collect information about your operating system, including, but not limited to, browser type and Internet Protocol (IP) address. 

We use cookies to:

• make the website suitable for your interests;
• ensure the basic functionality of the website;
• generate user statistics on an anonymous basis to make the website more user-friendly.

We use this information to analyse the traffic on our website, to check both the page views and the time spent on each page, and to serve you better when you return to our website. It is not our intention to use such information to identify a user personally. This information is collected in an aggregated and anonymous form. 

Adjusting browser settings
If you do not want websites to store cookies on your computer, we recommend that you adjust your browser settings. You will receive a warning before cookies are placed. You can adjust your settings so that your browser refuses all cookies or only third-party cookies. You can delete cookies that have already been placed. Please be aware that you need to adjust the settings of each browser, device and computer used. Please note that we cannot guarantee the proper functioning of our website if you do not use cookies. Some functions of the website may be lost or certain pages may not be visible. If you wish to disable cookies from specific parties, you can do so via www.youronlinechoices.com.

Google Analytics

Our website uses Google Analytics. This is a service of Google Inc. Google Analytics is a web analytics service that uses cookies to analyse how our website is used. These cookies are used to store visitor information (e.g. the duration of your visit to our website). Google may provide this information to third parties on an anonymous basis.

Disclaimer and indemnification
By using our website, you agree to this disclaimer and the points and indemnities set out in this disclaimer. We are not responsible or liable for websites and files linked to external hyperlinks. We are not responsible or liable for any inaccuracies or omissions or changes in the content of the website. During your visit to our website and any linked third-party websites, anonymous data may be used and stored for remarketing purposes and statistics. Visitors indemnify Karma Dentistry, Karma Dentistry’s employees, representatives, business partners, licensees, etc. against all damage and loss, including any costs of judicial and extrajudicial measures incurred as a result of the use or misuse of the website or of any infringement.

Questions and rights

Would you like to inspect the personal data that we process about you or would you like to receive your (personal) data (within the framework of data portability) or have them corrected, amended, supplemented or deleted? Do you object to a processing operation or wish to restrict it? Then you can submit a request in the following way. 

We may ask you to identify yourself adequately by means of an ID card. To this end, we ask you to make your photograph, MRZ (Machine Readable Zone, the strip with numbers at the bottom of the ID card), document or passport number and citizen service number (BSN) unrecognisable. We may also ask for further information to enable us to fulfil your request, such as the sending of documentation. 

We will respond to your request for inspection, receipt, correction, amendment, supplementation, deletion, objection and restriction within a reasonable period of time. This reasonable period of time is no later than four weeks after your request, identification and any additional documentation. Under certain circumstances, we are entitled to extend the deadline by up to two months. Our response may be a confirmation that your request is complied with or a reasoned refusal.

The above requests can be addressed to privacy@karmadentistry.nl or to Karma Dentistry p/a Graaf van Lijndenlaan 16, 7316 EJ APELDOORN.

Automated decision-making

We do not subject you to automated decision-making.

Filing a complaint

You have the right to lodge a complaint with the Dutch Data Protection Authority if you suspect that your personal data are not being processed in accordance with the applicable privacy legislation.

Changes

We reserve the right to change the privacy and cookie statement at any time. These changes will be announced on our websites: https://www.karma-dentistry.com

The most up-to-date version can be found on our websites. We recommend that you check this web page regularly to see whether any changes have been implemented.

We may process your personal data for new purposes not yet specified in this statement, as long as these purposes are consistent with the purpose for which the data are collected. In that case, we will inform you of the changes and give you the opportunity to refuse the use of your data for those purposes.

Questions

If you have any questions or comments, please contact us at privacy@karmadentistry.nl

Annex 1: system suppliers 

Below is a current list of suppliers of our systems. Where this is necessary in the light of privacy legislation, we have concluded a processing agreement with these parties. 

For more information about the processing of your personal data by these parties and how they deal with transfers of your personal data to parties outside the European Economic Area, please refer to the privacy and cookie statements of 

Learndash, Mollie, Plug&Pay, Mailchimp and Moneybird. We would like to draw your attention to the fact that:

• both Plug&Pay B.V. and Huddle B.V. reserve the right to share personal data with parties outside the EEA, relying on the (now invalidated) Privacy Shield with regard to transfer to the USA. Furthermore, they only transfer data to countries that the European Commission has now determined offer an adequate level of protection;
• Mailchimp is a party located outside the EEA. For the processing of personal data, it relies on standard contractual clauses as adopted by the European Commission on 5 February 2010. In addition, the (now invalidated) Privacy Shield involves self-certification: Mailchimp hereby declares that it processes data from the EEA in line with the principles of the Privacy Shield and to the extent that this is not possible, it will inform us (as the customer) of this. 

Cookie statement of 15 September 2021

Cookie statement of 15 September 2021

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